AARON B DUKE’s relationship with a client is the heart of his business.
Our two-hour consultations allows time to understand each client’s needs, wants, desires, and budget before we proceed. It is also an opportunity for Aaron B Duke to determine if this is a project he would like to proceed with and extend a formal proposal.
A formal proposal is comprised of five criteria that we have determined, in the course of serving our discerning clientele, are imperative for the designer and client to have a positive experience.
In every aspect of our lives, we seek out professionals who are experts in their fields. But it’s not simply a service; it’s a relationship. With Aaron, you’re trusting him to help you build your dreams. Trust is everything. Ultimately, what you and Aaron are both seeing is a design partnership.
You’ll need to trust Aaron's taste, style, and design aesthetic, and willing to let him guide you through the process.
AARON ENGAGES CLIENTS IN THE DESIGN DIALOGUE
At the completion of each project, we send a questionnaire to our clients asking them to document and share their experience. We use these testimonials on our website and other social media marketing platforms. Ideally, clients would be open to video testimonials as well, in addition to helping raise the profile of a project on various platforms:
Instagram Pinterest Facebook Twitter Houzz print ads editorials
We would never force a client to do any of the above, we can’t ignore that social media is an integral part of our business and the modern design landscape. We do work with many high profile and exclusive clients, and always respect their boundaries, maintaining their confidentiality and anonymity if that’s their choice. Home addresses, names, and other identifying information are kept private.
THEY ARE WILLING TO REFER AARON B DUKE TO THEIR FRIENDS OVER AND OVER AGAIN
Given the positive experience that our clients have with Aaron B Duke, they often invite him back time and time again to work on additional projects for them. In addition, when their friends and family see the results and hear about the experience of working with design authority, AARON B DUKE, they are more than happy to refer us to others.
AARON WANTS HIS CLIENTS TO LOVE THE PROCESS
Designing your home should be a positive experience for both designer and client. It’s an exciting process that enhances and elevates the lives of the clients.
Aaron B Duke has handpicked a Dream Team of contractors, vendors, design assistances, and support staff to ensure the best designs, quality, craftsmanship, and a luxury customer service experience.
Does this sound like the designer experience you have been seeking, if so, contact us today to schedule your consultation to begin you personal AARON B DUKE experience.
MENU OF SERVICES:
Our initial two-hour design consultation is $500. We have found that clients who are serious about proceeding with our services are more than willing to pay for Aaron B Duke himself to come to your home and spend quality time really understanding your project goals and providing creative design solutions.
We have established a fee structure that is fair and competitive with the design of luxury projects in the Los Angeles market. We charge a flat fee based on square footage, size, and scope of the work. It has been our experience that clients respond in a positive manner to this approach to design fees. They feel they know what they are investing up-front, and that they will not receive any surprises.
In addition, there is a 30% purchasing fee for all goods. This fee covers the time and resources it takes to purchase each item for the home, provide quality control, interface with vendors and tradespeople, coordinate shipping, receiving, and delivery of merchandise to your home.
While each project and client may be completely different, we treat the fee structure the same for everyone. Aaron B Duke will not negotiate fees.